Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
Delivering quality services to customer via efficient and accurate processing, while projecting a professional and warm image in all interpersonal dealings.
To ensure compliance to internal procedures, operational controls and regulatory requirement in the processing of all electronic payments and collections.
Key Roles & Responsibilities
Processing of all daily counter transactions for deposit/withdrawals to savings, current and fixed deposit accounts (involving cash, cheques, passbook maintenance, inter-account transfers) and handling associated customer interactions/inquiries/complaints to a specified standard of quality.
This may include servicing of Priority Banking customers at separate counters and may also involve a higher level of specified service standards.
Cross-selling of simple products eg Fixed Deposits, Cards.
Qualifications & Skills
Bsc from a Recognised University
A Good Knowledge of the Bank’s Products, Services And Policies.
Good Service Skills/Etiquette/Personal Presentation
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